If you have any questions or concerns regarding our privacy practices, please send us a message to[email protected].
We only collect personal information through the Services from a child under 13 where that student’s school, district, and/or teacher has agreed (via the terms described in more detail in theTerms of Service) to obtain parental consent for that child to use the Services and disclose personal information to us, for the use and benefit of the learning environment. If you are a student under 13, please do not send any personal information about yourself to us if your school, district, and/or teacher has not obtained this prior consent from your parent or guardian, and please do not send any personal information other than what we request from you in connection with the Services. If we learn we have collected personal information from a student under 13 without parental consent being obtained by his or her school, district, and/or teacher, or if we learn a student under 13 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us personal information in violation of this paragraph, please contact us at [email protected]
We receive and store any information you knowingly enter on the Services, whether via computer, mobile phone, other wireless device, or that you provide to us in any other way. This information may include, without limitation, Personal Information such as your name, user name, email address, phone number, profile picture, school affiliation and location, and any other information necessary for us to provide our Services.
If you are a teacher, and you use our referral service to tell another teacher about our Services, we will ask you for that teacher’s name and email address.
We receive and store certain types of usage information whenever you interact with the Services; this information is not Personal Information. For example, Chalkup automatically receives and records information on our server logs from your browser including your IP address, Chalkup cookie information, and the page you requested. We also record the details of your activity on the Services, and the number and frequency of visitors to our site and its components.
When you download our Mobile Application, we automatically collect information on the type of device, name and version of the operating system, name and version of the application, whether the currently logged in user is a teacher, student, or other user type, the numerical mobile device user ID, as well as actions performed by the user in accessing the Mobile Application (“Mobile Usage Information,” which is considered part of “usage information” as described above). However, we do not ask you for, access or track any geographic-location-based information from your mobile device (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our Mobile Applications. For clarity, this does not prevent us from asking you what school you are affiliated with.
We also use mobile analytics software to allow us to better understand the functionality of our Mobile Application and Mobile Site on your phone. This software may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage information, performance data, and where the application was downloaded from; this information is considered Mobile Usage Information.
When you use the Services, you may set up your personal profile, post content, send messages, perform searches and queries, and transmit information through various channels as permitted by the functionality of the Services. The information we gather from users enables us to personalize and improve our services, and allows users to set up a user account and profile through the Services.
The Personal Information you provide is used for such purposes as responding to your requests for certain information and services, customizing your experience, and communicating with you about the Services.
Chalkup uses aggregate data to enable us to figure out how often users use parts of the Services, so that we can make the Services appealing and relevant to as many users as possible, and customize and improve those Services. We may provide aggregate information to our partners (in a non-personally-identifiable format) about how our users use our site. We share this type of statistical data so that our partners also understand how often people use our partners' services and the Services to help provide you with an optimal online experience. We may link usage information to Personal Information that we collect through the Services, but we will only use this linked information internally, and will not disclose it in linked format to third parties. Additionally, certain usage-related information may be viewable in your user profile that may be displayed to other users. Mobile usage information is used to determine the device capabilities and usage trends which allows us to better understand which devices we should support and what features are most frequently used.
If you use the Mobile Application, we will send push notifications to your mobile device in order to make you aware of certain activities that may occur within your account, such as when someone has entered a new post, when you have new notifications, or when grades have been posted. You may opt-out of receiving these types of communications by changing your user notification preferences in Chalkup.
Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information; we may share your Personal Information in personally identifiable form only as described below.
Businesses We Do Not Control
In certain situations, businesses or third party websites we are affiliated with may offer or sell items or provide services to you through the Services. We may, for example, work jointly with other businesses to offer or sell products or provide services, or we may work with third party websites to enhance your online experience. These transactions or services may or may not be commercial in nature. You can recognize when such a business is associated with such a transaction or service. We will share your Personal Information with that business only to the extent that it is related to such transaction or service. Such services may include the ability for you to automatically transmit information you input on the Services to your profile or account on a third party website, or to automatically transmit information you input on a third party website to your Services profile. We have no control over the policies and practices of third party websites as to privacy or anything else, so please review all third party websites' policies before disclosing any Personal Information or other content on the Services or on any third party website.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, processing payment, and providing user services. Unless we tell you differently, Chalkup's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.
When signing up for Chalkup you will populate your user profile on the Services with Personal Information including, without limitation, your name, photograph, and school affiliation. This user profile information will be displayed to other users to facilitate user interaction within the Services or facilitate interaction with Chalkup. Any images, captions or other content that you submit to the Services in a manner any other user can view may be redistributed through the Internet and other media channels. For example, if you are a student, the content you contribute will be displayed to other members of your class; however, we cannot control what members of your class will do with such content after you have disclosed it. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other users can contact you through messages and comments. If you are a student, you will not have access to view other student’s grades or grading information. You will also only have access to the classes in which you have been approved to enroll in.
As part of the Services, you may receive from Chalkup email or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that using the Services, Chalkup and its agents may send you email, contact you or engage in other communication that they determine relate to your profile or use of the Services. If you disclose your email address to Chalkup, we may use it to send updates, newsletters or other news regarding the Services, or to simply send Notifications.
If Chalkup, or some all of its assets were acquired or otherwise transferred, or in the unlikely event that Chalkup goes out of business or enters bankruptcy, user information may be transferred to or acquired by a third party.
We may release Personal Information when we believe in good faith that release is necessary to comply with the law (such as to comply with a subpoena); enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Chalkup, our employees, our users, or others. We will try to give you notice if we release information for these reasons, but please understand that we reserve the right not to, as it may not be practical, legal, or safe to do so.
Your Chalkup account Personal Information is protected by a password for your privacy and security. We also use coding practices which take steps to prevent attack on our Services from web browsers and malicious scripts, by processing all actions through several permission verifications checks.
You may help protect against unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Chalkup endeavors to keep your information private; however, we cannot guarantee security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information. For additional information about the security measures we use in connection with the Services, please contact us at [email protected].
You may request deletion of your Chalkup account by contacting us at [email protected]. Please note that some information may remain in our records after deletion of your account, or in cached and archived pages. Some information may remain viewable elsewhere to the extent that it was copied or stored by other users. We may use any aggregated data derived from or incorporating your Personal Information after you delete your information, but not in a manner that would identify you personally.
We will retain your Personal Information for as long as your account is active or as long as needed to provide you the Services; we also may retain and use your information as we deem it necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.
When you use the Services, you are consenting to have your data transferred to and processed in the United States. All of Chalkup’s data resides and is processed in the United States. We aren’t able to process your information within the borders of any other country. If your use of the Services or disclosure of certain information to Chalkup would violate any law that is applicable to you, your right to use the Services and/or disclose such information is revoked, as it is wherever use of the Services is prohibited by law (as described in theTerms of Service).